DATE: January 13, 2022

POSITION: Health Center Medical Assistant (Full Time Regular)

SHIFT: Monday, Tuesday, Thursday & Friday @ 8:30am to 5pm

               Wednesday @ 10:30am to 7pm

LOCATION: Family Health Center – Hawthorne, CA        

OVERVIEW: The primary responsibility of a medical assistant (MA) is to assist in the delivery of health care and patient care management for the primary care clinic. This includes actively participating and supporting care teams with these efforts. The MA behaves in a professional manner, and consistently demonstrates and promotes the core values of Behavioral Health Services, Inc. The MA works under the direct, on-site supervision of licensed providers (in accordance with state laws and regulations pertaining to scope of practice) when carrying out patient care activities.
  • Partner with other members of the care team to conduct pre-visit planning and carry out orders prior to visit (i.e., pre-visit laboratory testing)
  • Gather and document patient vitals, conducts initial patient agenda/goal setting and relevant screenings, and begin the care plan for clinician and patient to continue and review during visit
  • Accompany clinician in the room during the patient visits to document the visit in the medical record, as directed by the clinician
  • Follow up with patient to communicate goals and use teach-back to ensure the patients understands the care plan and steps to implement it
  • Conduct visit summary review with patient, engaging him or her in discussions and steps to improve their health, including information about self-management care to maintain or improve health
  • Coordinate appropriate care with hospital, emergency room, consulting clinicians, and community resources
  • Provide follow-up contact with patients to ensure compliance with care recommendations (i.e., medications, lab, X-ray, community resources, specialist, future primary care visits, etc.)
  • Administer medications and assist in medication refills, as ordered by the provider
  • Prepare, clean, and maintain examination/treatment rooms, supplies, and equipment
  • Develop a workflow to ensure transition of care for patients
  • Maintain strict confidentiality
  • Participate in professional development activities
  • Treat staff, clinicians, visitors, and patients with dignity and respect
  • Provide safe patient-centered, compassionate, and competent care under the direct, on-site supervision of a provider
  • Support BHS, Inc. mission, vision, and goals
  • Perform other related work as required
Required Knowledge, Skills and Abilities:
  • High school graduate or general equivalency diploma (GED) and diploma in Medical Assisting, or equivalent.
  • Must demonstrate current certification in phlebotomy and administering injections, or demonstrate training in compliance with California laws and regulations (16 CCR §§1366(b)(1) and 1366.1)
  • Basic Life Support (BLS) certification based on AHA Guidelines required within one month of employment
  • Medical practice operations and patient care experience
  • Knowledge of medical equipment and instruments
  • Ability to maintain medical records under the direct, on-site supervision of a provider
  • Strong verbal communication skills to establish and maintain effective working relationship with patients and practice staff
  • Demonstrate customer service skills to provide exceptional patient and family experience
  • Ability to work with peers in a team situation
  • Ability to effectively read, write, and communicate orally and in writing
  • Knowledge of basic arithmetic
  • Proficient in computer skills for documentation and work-related purposes
  • Proficiency or ability to rapidly gain proficiency in use of electronic health record (EHR) technology
  • Must be able to speak, understand, and communicate in English
Desired Knowledge, Skills and Abilities:
  • Experience in primary care with Medi-Cal and/or FQHC population is highly desirable
  • Proficiency in medical terminology
  • Experience using EHR platforms, such as eClinicalWorks
  • May be required to obtain Enrollment Certification to assist patients in enrolling in health benefit programs
  • Able to speak, understand, and communicate in Spanish
Physical Demands:
  • Stand for extended periods of time with ability to push, pull, and reach
  • Occasionally bend, sit, stoop, and stretch
  • Have full range of motion, including ability to assist patients in sitting and standing

  • Have hand-eye coordination and manual dexterity needed to operate a keyboard, photocopier, telephone, fax, and medical equipment

  • Occasionally lift and carry up to 25 pounds

APPLICATIONS: Current BHS employees who are interested in this position may apply by submitting an "Employee Request for Transfer”. The request must be received no later than the closing date of this recruitment. Internal applicants will be accepted after that time only if other applications are still being accepted and considered.

Other applicants may email resume to or FAX (310)679-4621, or apply in person at 15519 Crenshaw Bl., Gardena, CA.  NO PHONE CALLS PLEASE.



BHS will consider applicants with criminal history as required.


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